Software Engineer (Web SDK Support)

Kowloon Bay, Hong Kong Full-time

Responsibilities

  • Customer support --- take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely manner
  • Analyze problems and identify solutions to customer issues
  • Provide accurate response to customers in a timely manner
  • Provide demo applications and code examples
  • Ongoing enhancement and support of the web SDK demo application
  • Document solutions in the form of knowledge base, white papers & examples

Requirements

  • BS in Computer Science, engineering or relevant prior work experience
  • Experience in developing website and web-based applications
  • Experience with technologies: NodeJs, Babel, SASS, Gulp, Webpack, Mocha
  • Good troubleshooting and analytical skills.
  • Experience with web troubleshooting tools such as Chrome Developer Tools is a plus
  • Good customer communication skill
  • Fluency in English and Putonghua is a MUST

 

We offer attractive remuneration, 5-day work week, 14-day annual leave, medical insurance and free lunch to the right candidate. Interested parties please send your full resume with date of availability, present and expected salaries to email hrm@m800.com

Applicants not hearing from us within 6 weeks may consider their applications unsuccessful. We may also consider their application for other or future vacancies. Personal data of unsuccessful applicants will be retained for a maximum period of 6 months.